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Meet the team

Meet the team

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Meet The Team

Ken Johnston

Ken joined the Company in 1973 having served a 2 year apprenticeship with an independent estate agency in Richmond on £8 per week. He has seen many changes over the years, some good and some not so good. “ I can remember being open from 9.30am to 5.30pm and closing for lunch “ Now that was good !! 

His vast experience and many many connections within the industry means he has the ability to make things happen . Its not what you know but who you know. Ken is a member of both ARLA and the NAEA. His interests include spending time with his grandchildren and organising social events for his like minded agency related contemporaries such as curry evenings,London river cruises and trips to France. 

Sadly he is also a Brentford season ticket holder !!!!

Russell Houston:

Russell joined the company straight from school in 1977. In those days everything was very different. He started as the office junior doing all the printing, post and other duties.

Bear in mind that this was before photographs appeared on sales details. Russell has always lived locally starting off in Kew and moving to St Margarets, Hampton Hill and now lives in Teddington.

He is well respected within the area as his knowledge of all property matters is unrivalled. He is an Associate Director and is now selling properties to the next generation of existing clients.

His interests include playing football ( even at his age !! ) socialising, travel, reading and generally enjoying himself.

Nothing wrong with a drink……but its quality not quantity !!!


Jan Smith:

Jan started as a secretary ( shorthand !! ) with us in 1980. How things have changed. She “ escaped “ from us briefly for a year in 1986 but saw the error of her ways and returned. 

She was brought up in Sheen and and now commutes everyday up the M3 from her home in West End, Woking. Jan is our Accounts Manager and deals with all matters relating to the money side of the business. This includes all rental statements, contractors accounts,TDS deposit accounts, landlords tax, our own Company affairs and much much more. She is also a member of ARLA.

Jan studies regularly for various degrees on the OU. There isn’t a museum or art gallery in London of which she isn’t a member. She also enjoys walking, book clubs and a very active social life. 

Oh and she loves David Bowie !!


Stephen Fellowes:

Stephen came on board in 1988 having always had an interest in property and at one stage worked for a surveying company. He is the Manager of our very large Letting & Management Department. 

Never a day goes by when he isn’t having to deal with problems for clients either in this country or overseas. He is a member of ARLA which is an essential requirement  as there is so much legislation in todays letting industry.

Stephen lives on Richmond Hill with his partner and enjoys regular visits to the gym, keep fit, walking in Richmond Park and zumba and salsa classes. 

He also has the cleanest car around !!


Kim Eichler:

Kim has been with us for 15 years as a Letting Administrator. She is very knowledgeable within her field of business and many clients ask for her specifically. She deals with all the tenancy renewals, gas safety certificates, EPCs, preparation of tenancy agreements and the massive volume of e mails that come in everyday. 

Thats when she’s not answering some of the continual stream of phone calls or seeing prospective tenants.

Kim was brought up in Sheen and now lives with her young daughter in Whitton. 

She has many varied interests but loves to socialise…and is very good at it !!


John Martins:

John joined the letting department 9 years ago and has certainly found his calling. He has a good track record in letting properties and is also a member of ARLA. He is Portuguese and therefore family ties are very important. More so now that he is a father of 2. 

He lives with his wife in Isleworth. He loves to go back to Portugal when he can and he enjoys his food and fine wines.

Nothing wrong with a healthy appetite !!